Preloved Mode (“we”, “us”, “our”) is a curated multivendor fashion platform offering pre-owned designer pieces. This Cookie Policy explains how and why we use cookies and similar technologies when you visit www.prelovedmode.com (the “Site”).
- What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences (such as login, language, and shopping cart contents) over time. Cookies also support analytics, advertising, and platform functionality.
We use cookies to ensure our platform runs smoothly across vendors, to personalise your experience, and to support secure transactions.
- Types of Cookies We Use
Cookie Type Purpose Duration
Strictly Necessary Enables core functionality like account login, cart, and secure checkout. Without these, the site won’t function properly. Session or short-term
Performance & Analytics Helps us understand how users interact with the platform, including vendor pages, so we can improve speed, navigation, and layout. Varies (up to 2 years)
Functionality Remembers your preferences (e.g. language, region, wishlist) to enhance usability. Persistent
Marketing & Targeting Tracks browsing behaviour to deliver relevant ads, promotions, and vendor-specific campaigns. May be set by us or trusted third parties. Persistent - Third-Party Cookies
We collaborate with trusted third-party services to enhance your experience. These may include:
Analytics providers (e.g. Google Analytics) to monitor traffic and vendor engagement. We have our own analytical and data tools by our sister company Communicat Consulting. Your data are not for sale to the third parties and remain private.
Payment processors to ensure secure transactions.
Advertising partners to deliver tailored campaigns across platforms.
Social media integrations (e.g. Instagram, Pinterest) to enable sharing and engagement.
These third parties may set cookies independently and have their own privacy policies.
- Vendor-Specific Tracking
As a multivendor platform, Preloved Mode may use cookies to:
Track performance of individual vendor storefronts.
Attribute sales to specific vendors or affiliates.
Monitor campaign engagement across vendor pages.
Support vendor-specific promotions and styling preferences.
This ensures fair visibility, accurate reporting, and editorial consistency across the platform. Please see more on Vendors Terms
- Consent & Control
On your first visit, you’ll be prompted to accept or customise your cookie preferences. You can:
Accept all cookies for full functionality.
Customise settings to allow only essential or selected cookies.
Withdraw consent at any time via your browser or our Cookie Settings panel. You find more control in your assigned My account
Note: Disabling essential cookies may affect your ability to log in, make purchases, or interact with vendor pages.
- Managing Cookies
You can manage cookies through your browser settings. Most browsers allow you to:
View which cookies are stored.
Delete cookies individually or all at once.
Block cookies from specific sites.
Set preferences for first-party and third-party cookies.
For detailed instructions, visit our Terms of Use or consult your browser’s help section.
- Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, regulation, or platform functionality. Updates will be posted on this page with a revised “Effective Date.”
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