Terms of Use

These Terms of Use (“Terms”) govern your access to and use of www.prelovedmode.com (the “Site”), operated by Preloved Mode (“we”, “us”, “our”). By accessing or using the Site, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree to these Terms, you must not use the Site.

1. Scope of Use
   The Site is provided for personal, non-commercial use. You may browse, register, purchase items, or apply to become a vendor. You agree not to:

Use the Site for unlawful, fraudulent, or abusive purposes

Interfere with the Site’s functionality or security

Copy, scrape, or reproduce content without permission

Misrepresent your identity or affiliation

We reserve the right to suspend or terminate access for any breach of these Terms.

2. Account Registration
   To access certain features, you may be required to create an account on My account. You agree to:

Provide accurate and complete information

Keep your login credentials secure

Notify us immediately of any unauthorised access

We are not liable for losses resulting from unauthorised account use.

3. Intellectual Property
   All content on the Site—including text, images, branding, layout, and editorial assets—is the intellectual property of Preloved Mode or its licensors. You may not:

Reuse, reproduce, or distribute content without written consent

Use our brand name, logo, or styling for commercial purposes

Upload content that infringes third-party rights

See our Intellectual Property Protection Policy for full details on IP Policy.

4. Purchases & Transactions
   Purchases are made directly from independent vendors via the Site. Preloved Mode facilitates payment processing and order management. By placing an order, you agree to:

Pay the listed price and any applicable shipping fees

Provide accurate delivery information

Accept our Returns & Refunds Policy on Returns and Refunds.

Funds are held in escrow and released to vendors only after shipment and confirmed delivery. Please see more on Orders

5. Vendor Participation
   Vendors must comply with our Vendor Terms & Conditions on Vendors Terms. Preloved Mode reserves the right to approve, suspend, or remove vendors at its discretion.
6. Privacy & Cookies
   We collect and process personal data in accordance with our Privacy Policy and Cookie Policy. By using the Site, you consent to such processing.
7. Disclaimers
   We do not guarantee uninterrupted access to the Site.

We are not liable for delays, losses, or damages caused by third-party carriers or vendors.

All items are sold “as described” by vendors. We do not warrant item condition beyond what is stated.

8. Limitation of Liability
   To the extent permitted by law, Preloved Mode shall not be liable for:

Indirect, incidental, or consequential damages

Loss of data, profits, or business opportunities

Claims arising from vendor conduct or third-party services

Our total liability shall not exceed the amount paid for the disputed transaction.

9. Governing Law
   These Terms are governed by the laws of England and Wales, the United Kingdom of Great Britain and Northern Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of England. Our Trademark is registered by the US courts for the worldwide reach.
10. Changes to Terms
    We may update these Terms from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Site constitutes acceptance of the updated Terms.