Sustainability

1. Purpose and Scope
   This Sustainability Policy outlines our commitment to responsible business practices across all operations of our pre‑owned designer fashion e‑commerce platform. It applies to all employees, partners, suppliers, and third‑party service providers engaged in activities that support our business.

2. Sustainability Commitment
   We recognise our responsibility to minimise environmental impact and contribute to a more sustainable fashion ecosystem. Our business model is inherently aligned with circular‑economy principles, and we are committed to continuous improvement in environmental performance, ethical conduct, and transparent governance. You find more on About Us

3. Circular Economy Principles
   We extend the lifecycle of luxury fashion items by facilitating the resale of authenticated pre‑owned goods. We publish a lot of posts and articles about our eco commitment, practical upcycling and circular fashion on our Blog

Our operations aim to reduce the demand for new production, thereby lowering associated carbon emissions, resource consumption, and waste generation.

We promote responsible consumption by encouraging customers to choose high‑quality, long‑lasting products.

4. Ethical Sourcing & Product Integrity
   All items listed on our platform undergo a rigorous authentication process to ensure product legitimacy and maintain trust.

We work with sellers who demonstrate responsible care of their items, supporting a culture of stewardship and longevity.

Counterfeit items are strictly prohibited and are removed from circulation to prevent environmental and economic harm. More on IP Policy

5. Waste Reduction & Packaging Standards
   We prioritise the use of recyclable, reusable, or compostable packaging materials. You find more on Shipping

Packaging is designed to minimise waste while ensuring product protection.

Items unsuitable for resale are responsibly recycled, repurposed, or donated through approved partners.

6. Environmental Impact & Carbon Awareness
   We monitor and evaluate the environmental footprint of our operations, including logistics, shipping, and packaging.

Where possible, we collaborate with logistics partners offering carbon‑efficient or carbon‑neutral delivery solutions.

We encourage local sourcing and local purchasing to reduce transportation‑related emissions.

7. Product Care, Maintenance & Longevity
   We support the extension of product life through professional cleaning, repair, and restoration services that follow environmentally responsible practices.

Customers are provided with care guidance to help maintain the longevity of their purchases.

8. Responsible Business Conduct
   We comply with all applicable environmental regulations, industry standards, and ethical business practices.

We expect our partners and suppliers to uphold comparable standards of environmental and social responsibility.

We maintain transparent communication regarding our sustainability commitments and performance.

9. Continuous Improvement & Reporting
   We regularly review our sustainability practices to identify opportunities for improvement.

We aim to enhance our environmental performance through measurable objectives, operational efficiencies, and responsible innovation.

Stakeholder feedback is actively considered as part of our ongoing improvement process.

10. Community Engagement & Education
    We promote awareness of sustainable fashion practices and the benefits of circular consumption.

Through our platform and communications, we encourage customers and partners to adopt more responsible purchasing and ownership behaviours. We start with ourselves first as the role models.